Terms & Conditions

These terms explain what Kerrzinga will do for you, what we ask of you, and what happens in various situations. We've written them in plain English - if anything is unclear, just ask us at hello@kerrzinga.nz.

The service

Kerrzinga designs, builds, hosts, and maintains websites for New Zealand businesses. For $100 per month (NZD, GST inclusive) your plan includes:

• a professionally designed website
• domain name registration and renewal
• hosting and SSL certificate
• email forwarding
• ongoing content updates
• basic SEO setup

Your free first draft

We build your first draft at no cost and with no obligation. You don't pay anything until you've seen the draft and decided you want to go ahead. If you choose not to proceed, you owe us nothing.

When payments start

Your first payment is due when you approve your draft and give us the go-ahead to launch your site. Payments are monthly, in advance. We will agree on a payment method with you at that point.

Cancellation

You can cancel at any time by emailing us at hello@kerrzinga.nz. There is no lock-in contract and no cancellation fee. Your service will continue until the end of the period you have already paid for, after which your website will be taken offline.

What happens to your site if you cancel

The site will be removed from the internet as the website design remains our intellectual property. The domain name (your www.yourbusiness.co.nz address) is yours and we will send you the details to manage it. Any content you provided (text, photos, logo, etc) remains yours.

Updates and changes

Ongoing updates are included as part of your monthly plan. Just send us a message and we'll take care of it. We aim to complete routine updates within 2 business days.

If you request a significant redesign or new functionality that goes well beyond routine updates, we'll discuss this with you and agree on any additional cost before we begin.

Your responsibilities

To allow us to build and maintain your site effectively, we ask that you:

• provide accurate information about your business
• respond to our questions in a reasonable timeframe
• ensure any content you provide (text, images, logos) does not infringe anyone else's copyright or other rights
• let us know promptly if any information on your site becomes inaccurate

Our responsibilities

We will:

• build and maintain your website with reasonable care and skill
• keep your site online and available (subject to circumstances outside our control)
• complete updates within a reasonable time
• treat your business information with care and confidentiality

Availability

We aim to keep your website available at all times, but we cannot guarantee uninterrupted service. Hosting providers occasionally experience outages, and planned maintenance may require brief downtime. We will endeavour to minimise disruption.

Limitation of liability

To the extent permitted by New Zealand law, Kerrzinga's liability to you is limited to the monthly fees you have paid in the month in which the issue arose. We are not liable for any indirect or consequential loss, including loss of business, revenue, or data.

Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

Changes to these terms

We may update these terms from time to time. If we make a significant change, we will let you know by email. Continued use of the service after notice of a change means you accept the updated terms.

Governing law

These terms are governed by the laws of New Zealand. Any disputes will be resolved under New Zealand jurisdiction.

Contact

If you have any questions about these terms, please get in touch at hello@kerrzinga.nz.